Windsor Locks Auto Repair

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Category Archives: Service Standards

Service Center Standard and Procedures

All CT pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget steps. It is also how they can assure a predictable outcome. That is why WINDSOR LOCKS automotive service centers including Scata's Auto & Truck Repair have procedural standards for each service they perform. Scata's Auto & Truck Repair technicians are trained step by step. And they perform the procedures step by step, the same way each time. By training to procedural standards, CT service centers can assure a quality outcome. The job is done right every time and WINDSOR LOCKS customers leave happy with how their vehicle performs. Each company trains its technicians to standards. The CT automotive industry as a whole is very committed to standards of excellence and encourages individual CT service center operators to apply them to every vehicle they service ... read more

Speak Up: Talking with Your Scata's Auto & Truck Repair Service Advisor

About 80% of the vehicles on WINDSOR LOCKS roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren't performing as well as they could be - thousands right here in CT. Some of the maintenance issues are minor. Others represent serious safety concerns. There are many reasons WINDSOR LOCKS drivers neglect their routine car care. Some of the more common ones are complacency, lack of confidence, lack of trust and budget issues. Modern vehicles are amazingly reliable compared to their older counterparts. They can run for years without any repairs, and we sometimes translate that to mean they don't need any maintenance. The trouble is that without maintenance, parts in the vehicle are gradually wearing out, fluids are getting dirty, oil is developing sludge — a lot of stuff is happening that we can't see, and it is destroying the vehicle. The first time we learn there ... read more

On Board Diagnostics for Your vehicle

Today we're going to talk about on-board diagnostics and the questions we hear from folks around WINDSOR LOCKS, CT, who need answers about diagnostic services. They want to know what diagnostics are, what's involved and what the benefits are. They really want to understand the value of diagnostic scans by a trained technician in WINDSOR LOCKS.These are valid concerns. If you don't understand something it's really hard to know its value. Let's start with some history.Since 1996, all cars and light trucks in WINDSOR LOCKS, CT, have been required to use a standardized diagnostic system to help repair technicians determine what's wrong with your vehicle. The diagnostic system works with the vehicle's Engine Control Module – the computer that controls many engine functions.The computer monitors dozens of components and processes. Depending on what the sensors read, the computer will make adjustments to compensate for conditions and minor problems. When there is a condition that it can ... read more

How Does Scata's Auto & Truck Repair Know What to Recommend?

When you drop your vehicle off at Scata's Auto & Truck Repair in WINDSOR LOCKS, they don't just poke around under your hood looking for stuff to do. Scata's Auto & Truck Repair professionals have lists and procedures they follow for different types of service. First of all, your WINDSOR LOCKS service center will note the mileage on your vehicle. They'll then check to see what inspections and services the vehicle manufacturer recommends for a vehicle of your make, model and mileage. If you are a regular customer, they will also check your vehicle's history.If the vehicle manufacturer's recommendations go beyond the services you've ordered, they'll let you know. They'll also indicate whether those services are urgent or if you can wait a while to take care of them. The Scata's Auto & Truck Repair pros won't do work that you don't agree to.They will, however, perform inspections while they're servicing your vehicle. They'll check belts, filters and fluids. They'll ch ... read more

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